Public Speaking and Presentation Skills
This course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
By the end of this program, participants should be able to:
• What is customer service?
• Main pillars of Customer Service
• Qualities required by a good Customer Service Agent
• Do's and don't in Customer Service.
• Role play to empower one with the required skills.
Yes. You can.
The sessions will be interactive and you can ask as many questions as you want.
We can customize the course in your desired time frame. Please contact our customer service team for details
We would be happy to develop a course to meet your requirements.
If you are aware of the classes or dates you may be missing, please inform the trainer in advance and we will be happy to reschedule it for you or provide you alternate options.
Will Edusmart Skills Help Me Find A Job In My Area Of Specialization? ? Edusmart Skills is an online education platform and has no engagement in the job placement. However, our trainers will be glad to guide you in the right direction.
The entire training course content is in line with respective certification program and helps you clear the requisite exams with ease and get the best jobs in the top MNCs.
As part of this training you will be working on the assignments that have immense implications in the real world industry scenario thus helping you fast track your career effortlessly.
During the program there will be assessments that perfectly reflect the type of questions asked in the exams and helps you score better.
EduSmart Skills Course Completion certificate will be awarded on the completion of course.